SHIPPING & RETURNS

SHIPPING

We offer free standard domestic shipping on orders over AUD$200 within Australia. Express shipping methods are also available.

Regular orders ship within 3 business days directly from our studio. Expedited orders usually ship the next business day.

* If you are checking out by using PayPal Express, you will be first taken to the PayPal page to enter your credit card information and billing address. After this step, will be shown available shipping methods.

* We use Australia Post and our orders are dispatched from our Studio.

* All shipping costs includes postage & handling fees.

* Please make sure you double check all the spelling of your personal details before confirming your order.

* All domestic orders include tracking service and SMS notification provided you enter your mobile number during check out.

* Please do not hesitate to contact us for inquiries regarding shipping orders - write us at space@sabo-tea.com

Australia

Orders below AUD $200.00

Standard Post - Australia wide - $15.00
Express Post - Australia wide - $25.00

Orders over AUD $200.00

Free Standard Post Australia wide

Orders over AUD $300.00

Free Express Post Australia wide

INTERNATIONAL

* Different types of taxes, such as Value-Added Tax (VAT) instead of customs duty, could be applied when receiving a parcel, particularly in European Union (EU) countries. The specific taxes levied depend on various factors, including your country's regulations, the contents and value of the order, and so on. When it comes to international shipments, Sabō will not include any taxes in your order payment. The buyer is responsible for any customs Tax and duties costs. For further information regarding the applicable taxes in your country, we recommend reaching out to the tax or customs authority in your respective nation.

* All international orders include tracking service and SMS notification provided you enter your mobile number during check out.

* Please do not hesitate to contact us for inquiries regarding international orders - write us at space@sabo-tea.com

Important Notice for U.S. Customers

* Due to newly imposed U.S. tariffs, customers located in the United States are kindly asked to contact us prior to finalising their purchase. Once contacted, we will issue a revised invoice that includes the applicable duty taxes, which must be settled before payment for the goods is completed. Orders placed from the U.S. without prior contact and without completing this duty-tax pre-invoice process will not be processed and will be cancelled. We sincerely appreciate your understanding and continued support.